Privacy Policy Lock Change Mesquite

At Lock Change Mesquite, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us by phone, submit a form, or receive locksmith services. We are committed to transparency and security, and we want you to feel confident when choosing us for your residential or commercial lock and security needs.

Information We Collect

We collect information in several ways to provide fast, accurate, and professional locksmith service. This may include your name, phone number, email address, service address, details about your lock or security issue, and any other information you intentionally provide through our website forms or by contacting us. We may also collect basic technical data such as IP address, browser type, and pages visited to improve site performance and prevent abuse.

If you call us, text us, or email us, we may store the information you share to help schedule service, provide quotes, complete work, or follow up on requests. We do not collect payment information through our website; any payment taken in person or remotely is processed using secure, third-party systems.

How We Use Your Information

We use the information you provide to deliver locksmith services and communicate with you effectively. This includes scheduling appointments, confirming service details, sending receipts or confirmations, and responding to questions. We may also use data to improve our website, internal training, or service quality. We do not sell, rent, or trade your information with outside parties for marketing or unrelated purposes.

Information may also be used to verify identity when needed, prevent fraudulent activity, comply with local regulations, or protect the safety and security of our technicians and customers. Any technical or analytics data collected helps us maintain website functionality and better understand how visitors use our site.

Sharing of Information

Your information is kept private. We only share data when necessary to provide services, such as giving your service details to an assigned locksmith technician on our team. We may also share information with trusted service providers who assist with website hosting, form processing, or email delivery—strictly for operational purposes. These providers do not have permission to use your information for their own marketing or unrelated activities.

We may also disclose information when required by law, such as responding to a subpoena, court order, or legal request, or if we believe such disclosure is necessary to protect the rights, property, or safety of our company, customers, or employees.

Data Security

We take reasonable precautions to protect the information you provide. Our website uses security measures to prevent unauthorized access, and stored information is safeguarded using industry-standard protections. While no online transmission or storage system can be completely secure, we consistently work to maintain and improve our security practices.

Your Choices and Control

You may request that we update or correct your information at any time by contacting us. If you have submitted a form with incorrect details or wish to change a scheduled appointment, we encourage you to reach out immediately so we can update our records. You can also ask us to remove your information from our service records unless retention is required for legal or operational purposes.

Children’s Privacy

Lock Change Mesquite does not knowingly collect personal information from children under 13. Our services and website are intended for adults and property owners. If you believe a minor has submitted information through our website, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lock Change Mesquite
Phone: (214)838-7730
Email: info